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Pay Your Bill

Unfortunately, on 2/20/24, ChangeHealthcare experienced a cybersecurity event and ransomware attack. TDC’s electronic health record vendor uses ChangeHealthcare for patient billing statement processing, and this incident has significantly impacted our ability to send out statements to our patients.

As a result, we want to inform you that statements for services rendered since 2/20/24 have been delayed. We understand the importance of timely communication regarding billing matters, and we sincerely apologize for any inconvenience this may cause you.

Please rest assured that ChangeHealthcare is working hard to resolve this issue along with countless others that have adversely affected the healthcare industry. We are monitoring the situation closely and will keep you updated on any developments.

In the meantime, if you have any questions or concerns about your account, billing, or any services you have received from us, please don’t hesitate to reach out to our office directly. Our team is here to assist you and provide any information or assistance you may need.

The Doctors Clinic is now a part of Franciscan Medical Group. Accepted forms of payment are personal checks, VISA, MasterCard, American Express and Discover. Credit card payments may be made in person, by telephone or online by clicking here to go to our Patient Portal, My Health Record.

If you do not have a log-in for Patient Portal, please use the button below:

guest payment button

My Health Record

  • Please contact your provider’s office to be invited to join My Health Records if you do not already have an account.
  • Once you have an account you can make your payment online, see your latest statement, access your medical records, request an appointment, request a refill, and email your doctor with a question or update.

Thank you for trusting The Doctors Clinic, A part of Franciscan Medical Group, with your healthcare needs.

Our patient account representatives will gladly assist you with billing and financial questions. Patient account representatives are available at most clinic locations and our Business Office.